Problem-solving leads to good things

Tuesday, April 10, 2012 Written by  Karen Unland

YEG Live tickets a lot of excellent events, but today’s post highlights three that demonstrate how problem-solving leads to good things.

Eat Alberta

6657254297_8f294bb6f3_mEat Alberta will be held April 14 at NAIT’s main campus. It’s a mix of workshops, tasting sessions and presentations to help participants learn how to use and find local food.

Eat Alberta needed more than just e-ticketing. It needed course registration, because it includes hands-on food preparation sessions. The sessions can’t be oversubscribed, because there wouldn’t be enough food to go around.

So Chris applied his programming skills, and voila, a course registration system called Reggio was born. Not only can YEG Live now ticket your event, but you can also control admission to your individual sessions and tracks.

Eat Alberta will be the first big test of Reggio. Next up is the Beyond the Classroom Conference, a conference on site-based learning to be held in Edmonton from June 25 to 27.

Edmonton Music Awards

YEG Live’s new seat selection system, which was piloted in Halifax last fall, will make its western Canadian debut with the Edmonton Music Awards, which will be held at the Royal Alberta Museum on April 28.

The awards show made a big splash last year at the Haven Social Club, so much so that it needed a bigger venue and assigned seating. The seat selection feature is built in HTML5 instead of Flash, so you can pick your seat and buy your ticket on any tablet, phone or desktop browser.

And here’s another new thing: Through YEG Live, you can be in on recognizing Edmonton talent. Vote for the Artist to Watch and People’s Choice awards here. Then buy your tickets and see if your pick was chosen. You’ll get to see live performances by Tupelo HoneyDanielle LoweThe Collective WestBryan Finlay and The Order of Chaos.

Open Sky Music Festival

open_sky_1The next big music festival to be ticketed by YEG Live is the Open Sky Music Festival, from June 8 to 10 at Hawrelak Park. This is the third year for the festival, which features reggae, surf rock and roots music.

YEG Live ticketed the event last year, and it went well. E-ticketing is ideal for a venue such as the amphitheatre, as there’s only one way in, so if there are inefficiencies at the gate, you end up with a long line of frustrated people. That’s not the vibe Open Sky is seeking.

Instead of waiting to pick up tickets at a will-call table staffed by an army of people with paper lists, you carry your e-ticket on your phone, get it scanned and get in. Easy.

The guys at YEG Live are always on the lookout for problems to solve to make the lives of event and festival organizers easier.

Is there something you can suggest?

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